Once a user subscribes to and activates the paid services on Dierastudios, the payment made for activated services is non-refundable under any circumstances, and no claims for a refund will be entertained. We do not offer guarantees for the accuracy, timeliness, or authenticity of the services provided. All services are offered on a best-effort basis.
However, if you request a refund within 10 days of the payment date, we may consider refunding the amount only for services that have not been activated or work that has not been completed, as per our company policy. The refund process may take 35-45 working days, depending on the availability of the required information. Please send your request with all relevant details to billing@dierastudios.com.
The amount will be refunded using the same payment method through which Dierastudios received the payment. For example, payments made by credit card will be refunded to the same credit card. Refunds will not be processed through a different payment method.
Important Notes:
Dierastudios does not guarantee the accuracy, timeliness, or authenticity of any content posted by other users, including inquiries, product listings, or catalogs. All services are provided on a best-effort basis. Therefore, under no circumstances will we be liable for any refund.
We are not liable for any miscommunication between the client and the sales agent (business consultant). All services provided are on a best-effort basis, where our team strives to offer the best business opportunities through portal advertising. Refunds will not be initiated for services that have already been activated.
Before proceeding with any service, please ensure that you read and understand our Terms and Conditions, Privacy Policy, and all subscription-related details. For any further clarification, please request written confirmation only from support@dierastudios.com.
Liability Disclaimer: Dierastudios does not represent the seller or buyer in any transactions conducted via our platform. We do not charge any commission for facilitating transactions. We are not responsible for the quantity, quality, safety, lawfulness, or availability of the products or services offered for sale, nor are we liable for the ability of suppliers or buyers to complete a transaction.
There may be risks associated with dealing with foreign nationals or individuals acting under false pretenses on our platform. While we use various tools to verify the accuracy and authenticity of user information, we cannot confirm the identity of each user. We encourage you to use common sense and prudence when engaging in transactions.
Under no circumstances will Dierastudios be liable for refunds related to any of the aforementioned situations.